FAQ

Depending on the weather. You will get a full refund in foul weather or expected to show up on light rain.

Travel insurance is mandatory for our trips. All of our cars and boats are insured.

For a full refund, cancel at least 24 hours in advance of the start day of the experience.

If you have a special request for your group, we will be happy to tailor an itinerary to match your specifications. We require a minimum of 4 people to customize an itinerary. We will help you build it from the ground up at a price that’s a lot more affordable than you might think. Contact us with detailed request, and we will do our best to accommodate you.

Eco-Adventures Puerto Escondido has been around officially since December 2018. However, all our local guides have over 5 years of experience.

Absolutely! Transportation is included both ways as long as you are in Puerto Escondido!

We can pick you up but an additional transportation fee will be made depending on your location.

We are currently an online company and do not have a physical office. One of our milestones is to have an office for you this 2020!

We will get into more details for each tour, but remember we are in a sunny tropical climate so we always recommend bringing sunscreen if it’s a day tour and repellent for the evening tours. Try to purchase biodegradable products please if possible! We can always make a difference!

Yes we do! We are releasing baby sea turtles all year!

Best time is from December to May! This is the high season for sea turtles.

It depends on the number of sea turtles that were born on tour day. Usually 2 or more!

Casual clothes, sunscreen and definitely your camera!

This tour runs from 1:40 min to 2 hours.

Swimming with dolphins is possible as long as it’s a safe environment. Sometimes dolphins like to hang out with jellyfish so during these cases it is not allowed.

Please bring swimsuit, water, sunscreen, and feel free to bring a drink or snack to enjoy during your trip! And don’t forget your camera!

Humpback whales and a few other whale species visit us during the months of November-April. If you do the tour during these months it is very possible that you will be able to see these incredible animals. However, there is no guarantee.

This tour runs from 7 am to 10 am. Pick up starts 10 minutes before 7am.

This tour depending on your location lasts from 2h to 2:30h.

Please bring swimsuit & towel. During rainy season please bring repellent.

We can usually see it all year round. However, the strength varies and it’s hard to say. If there is no bioluminescence we won’t be offering the tour.

Yes, the people at the lagoon have built floating houses where we can swim and see the bioluminescence and also enjoy the landscapes from outside of the house.

Yes we have life jackets for adults & children.